JoAnn and Paul Gustafson, owners of Salon East, on the salon balcony above 5th Avenue South in Naples

Naples · 5th Avenue South

5th Avenue’s premier luxury hair salon

Custom color, hand-tied extensions, and non-surgical hair loss solutions for women — led by a Board-Certified Master Colorist and Certified Trichologist.

Serving Naples, Old Naples, Port Royal, Aqualane Shores, Bonita Springs & Marco Island

Board-Certified Master Colorist Earned by examination, not by attending a class.
Certified Trichologist on site Scalp and density assessed before anything is mixed.
30+ years, Hamptons to Naples Same owner, same standard, in both salons.
HSA & FSA accepted Itemized documentation for cranial prosthesis fittings.

Why women choose us

Created for women who need more than a traditional salon

Exceptional hair begins with intention. Every appointment starts with a detailed consultation — your hair’s history, health, and goals before anything else.

We focus on elevated, natural results rather than trends: looks that feel effortless between visits and protect your hair’s integrity over time. If your hair is finer than it was, or your part is wider, you are in the right chair — that is the work we are known for.

Meet JoAnn and the team →

A credential combination that is rare anywhere

A Board-Certified Master Colorist and Certified Trichologist — in the same chair

A trichologist studies the hair and scalp. A Board-Certified Master Colorist earns that title by examination, not by attending a class. JoAnn Gustafson holds both — which means the assessment of why your hair is changing and the solution for it happen in the same appointment, with the same person. You don’t get a stylist who guesses.

Trichological assessment is cosmetic guidance, not a medical diagnosis.

The work

What density and dimension look like in one appointment

Before and after: thinning, dry hair transformed into full, dimensional waves at Salon East Naples
Density and shape restored in a single visit — assessed first, then cut, colored, and blended. Same client, same day.

30+

Years behind the chair. Salon East began in the Hamptons and brought the same standard to 5th Avenue South intact.


2

Locations, one colorist. Our clients split their year between the Northeast and Southwest Florida — we keep your formula on file in both.


1

Standard, applied to every chair. Every stylist here completes in-house certification against JoAnn’s standards before working independently.

In their words

What clients say after the first visit

★★★★★

“I finally found a gem. She did an absolutely awesome job. I feel beautiful.”
[First name L.] · Google review

★★★★★

“They did a great color job on my very hard-to-cover roots. Fantastic blow out.”
[First name L.] · Google review

★★★★★

“A massage chair while my hair is washed, a glass of wine while it’s cut, and a great cut. A winner in my book.”
[First name L.] · Google review

Naples & Hampton Bays

One colorist. Two places.

If you spend the season here and the summer up north, you already know the problem: a new colorist every six months, and a formula nobody has on file.

Salon East runs 5th Avenue South in Naples and Hampton Bays on Long Island — same owner, same standard, same formula record. Book lived-in color designed to grow out cleanly while you travel, and pick up exactly where you left off.

Ask about seasonal color scheduling →

November – April

Salon East Naples

625 5th Avenue South, Suite 203, Naples, Florida

Memorial Day – Labor Day

Salon East Hamptons

2 E Montauk Hwy, Hampton Bays, New York

What to expect

Nobody books a hair loss appointment casually. Here is exactly what happens.

01

A private room, not the floor

Your consultation happens away from the salon floor. No one is watching, nothing is rushed, and you keep your hair down the entire time if you want to.

02

An honest assessment

Scalp and follicle analysis, density mapping, and a plain explanation of what is actually happening to your hair. Bring photos from five years ago if you have them.

03

A plan and a price first

You leave knowing your options, the timeline, and what it costs — agreed before anything is ordered or mixed. No surprises at the chair.

Medical hair loss

Cranial prosthesis fittings — and how women actually pay for them

If you are losing hair to alopecia, chemotherapy, or a thyroid condition, the solution is a cranial prosthesis, not a costume wig. It is fitted privately, matched to your own color and density, then cut and styled to your face.

Most women do not realize this is often a covered or pre-tax expense. It frequently is.

What we provide

  • HSA and FSA funds usually apply to a cranial prosthesis
  • Some private plans reimburse under HCPCS code A9282
  • Itemized documentation provided for your claim
  • Best fitted before treatment begins, so your natural color and cut can be matched
  • Human hair and synthetic options, fitted in a private room

Coverage and reimbursement vary by plan and by state. We provide the documentation; confirm benefits with your carrier. Trichological assessment is cosmetic guidance, not a medical diagnosis.

Not ready to book yet?

Find out what is actually causing your thinning

Two minutes, nine questions, no phone number required to see your result. You’ll get a plain-English read on where your hair is in the process and which solutions fit — toppers, wiglets, systems, or none of the above yet.

Take the hair quiz Or call (239) 977-2100 Private. Nothing is shared, and no one calls you unless you ask.
The Salon East team on the balcony beneath the salon sign on 5th Avenue South

The story behind Salon East

Not a franchise. A standard, built over thirty years.

Salon East began in the Hamptons, where JoAnn Gustafson built a reputation on technical precision, elevated color, and a team culture that put the client’s hair health first — not the clock.

That same standard now lives on 5th Avenue South. Every client is approached the same way: skin tone, hair history, lifestyle, and personal style considered before a single formula is mixed. Every stylist at Salon East completes in-house certification against JoAnn’s standards before working independently with clients.

Meet the team

Questions

Before you book

If your question isn’t here, call the salon. We would rather talk it through than have you guess.

All FAQs →

JoAnn Gustafson holds two credentials that rarely appear together: American Board Certified Master Hair Colorist and Certified Trichologist. The assessment of why your hair is changing and the cosmetic solution for it happen in the same chair, with the same person.

Yes, and it is the most important part. We review your hair history, assess condition and density, look at photos, and agree on a plan and a price before anything is mixed. No surprises at the chair.

A topper adds fullness at the crown or part while your own hair stays visible around it, so it suits early to moderate thinning. A wig replaces all the hair. Toppers are custom-selected, color-matched to your own hair, then cut and blended so the line disappears.

HSA and FSA funds usually apply, and some private plans reimburse under HCPCS code A9282. Coverage varies by plan and by state, so confirm benefits with your carrier — we provide the itemized documentation you need for the claim.

The wrong method can, and most methods are too heavy for thinning hair. We assess your density first, then place a light, strategic amount only where the hair can support it. Hand-tied wefts and tape-ins are the two methods that suit fine hair.

Yes. We keep your formula on file, and our sister salon in Hampton Bays, New York works from the same record. One colorist, two places — so your color is consistent every time you come back.

Yes. Private room, unrushed, nobody else watching. We know it is a hard appointment to book. Bring photos of your hair from five years ago if you have them.

Stop working around your hair. Start with a consultation.

No pressure, no guessing — an honest conversation about your hair, your goals, and what is actually possible. Most clients say they wish they had come in a year earlier.